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Terms of use

1. About DhuruvaMatrimony

DhuruvaMatrimony is an online matrimony service run by (“we”, “us”). It helps people and their families find a life partner. It is not a dating site, and we do not arrange marriages or act as a marriage broker — members contact each other and decide everything themselves.

2. Who can join

• The person the profile is for must be of legal marriageable age in India — at least 21 for men and 18 for women — and legally free to marry.
• A parent, sibling, relative or friend may create the profile on that person's behalf, but only with their knowledge and consent.
• One profile per person. Duplicate profiles may be removed.

3. Your profile

• Everything you enter must be true and about the person the profile is for: name, age, marital status, education, job, income, family and horoscope details.
• Photos must be recent and of that person only — no group photos, other people's photos or images you don't have the right to use.
• You keep ownership of what you upload. You allow us to show it to other members as described in the privacy policy, for as long as your profile is active.
• Keep your password private. You are responsible for what happens through your account.

4. Membership and payments

• Creating a profile, searching and sending interests is free.
• Seeing other members' photos and phone numbers, and starting chats, needs a paid membership. Your first payment of ₹100 covers two months; after that each payment of ₹100 adds one month. Paying early adds time on top of what you have left.
• Members without paid time can still reply to someone who messages them first.
• There is no automatic renewal. You choose to pay each time.
• Payments are handled by Razorpay. We never see or store your card, UPI or bank details.
• Refunds: if you are charged twice or in error, write to us within 7 days and we will refund it to the original payment method. Because a membership is used from the moment it starts, we do not refund part-used months.
• Members who joined on our earlier “3 months free” offer keep it until it ends.

5. What you must not do

• Ask any member for money, gifts, loans or investments, for any reason.
• Harass, threaten, insult or pressure anyone, or keep contacting someone who has declined or blocked you.
• Use the site for dating, business, advertising, recruitment or collecting members' details.
• Share another member's photo, phone number or messages outside the site without their permission.
• Pretend to be someone else, or hide that you are already married.
• Copy, scrape or misuse the site, or try to get around its privacy and payment rules.

6. Checking and reporting profiles

We review new profiles and every report we receive, and we offer a verified badge after our checks. We cannot, however, confirm every detail anyone gives us. Please verify a person's identity, family, education, job and marital status yourselves before any commitment — families usually meet in person and involve elders. Use Report on any profile that seems fake or breaks these rules, and Block anyone you don't want to hear from.

7. Suspending or closing accounts

We may hide, suspend or remove a profile that breaks these terms, is reported and found to be false or abusive, or puts other members at risk. Paid time on an account removed for breaking these terms is not refunded. You can close your own account at any time by writing to us; see “Deleting your account” below.

8. Our responsibility

We provide the service as it is and try hard to keep it running and safe, but we can't guarantee that you will find a match, that the site will never be interrupted, or that every member is who they claim to be. We are not responsible for what members say or do to each other, on or off the site. Nothing in these terms limits any right you have under Indian consumer law.

9. Changes and governing law

We may update these terms; when we make an important change we will tell members on the site before it applies. These terms are governed by the laws of India, and the courts at have jurisdiction.

Privacy policy

What we collect

• Your profile: name, who the profile is for, sex, date of birth, height, marital status, religion and community, mother tongue, education, job, income band, location, family details, hobbies and anything you write about yourself.
• Photos and horoscope: your photo, and your birth time, place, star, raasi and jathagam scan if you add them.
• Contact details: your email address, and your WhatsApp / phone number if you give it.
• Activity: interests, number requests, shortlists, messages, profile views, reports and blocks, and when you were last online.
• Payments: the amount, date and Razorpay reference of each payment — never your card or UPI details.

Why we use it

Only to run the matrimony service: to show your profile to suitable members, suggest matches and porutham, deliver interests and messages, send you alert emails (which you can switch off), take payments, keep the site safe and deal with reports and complaints. We do not sell your data and we do not show you advertising.

Who can see what

• Other signed-in members see your profile details. Search engines and people who aren't signed in do not.
• Your photo is shown only to members with paid time, and never if you choose “Hide my photo”.
• Your phone number and email are withheld by the database itself. A member with paid time sees them only if you accept their request, or if you switch on “Show my phone number”.
• Your horoscope file is shown to everyone, only connections, or nobody — you choose in Horoscope settings.
• Your messages are seen only by you and the person you're writing to — and by our team only if one of you reports them.
• Service providers who run parts of the site for us: Supabase (database and file storage), Razorpay (payments), our email provider (alert emails) and Netlify (hosting the website). They may only use your data to provide that service.
• We share data with the police or a court only when Indian law requires it.

How long we keep it

For as long as your account is open. When you delete your account we remove your profile from the site straight away and erase your data within 30 days, except payment records, which we keep only for as long as Indian tax and accounting law requires.

Your rights

Under India's Digital Personal Data Protection Act, 2023 you can:

• ask what personal data we hold about you and who we have shared it with;
• correct or complete it — most of it you can edit yourself in Edit profile;
• withdraw your consent and have your account and data erased;
• nominate someone to act for you if you die or become unable to;
• complain to our grievance officer, and if you are not satisfied, to the Data Protection Board of India.

Deleting your account

Write to from the email address you signed up with and ask us to delete your account. We confirm within 24 hours and complete it within 30 days.

Security and cookies

Your data is stored with Supabase and sent over encrypted connections. Phone numbers, photos and horoscope files are protected by database rules, not just hidden on screen. We use only the browser storage the site needs to work — your login session, light/dark theme and language — and no advertising or tracking cookies.

Children

The service is not for anyone under 18, and profiles must be for people of legal marriageable age.

Grievance officer & contact

For any complaint about a profile, a payment, your data or these terms, contact our grievance officer. We acknowledge every complaint within 24 hours and resolve it within 15 days, as required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Fake profiles, impersonation and private or morphed photos are taken down within 24 hours of a report.

Safety tips

• Never send money to anyone you meet here — not for travel, medical bills, customs fees or “investments”. Report anyone who asks.
• Talk on the site first. Share your number only when you are comfortable.
• Involve your family early, and check education, job and marital status independently.
• Meet for the first time in a public place, with family or friends, and tell someone where you are.
• Video-call before travelling to meet someone.
• Report fake profiles and abuse — it protects everyone.